Technical questions
How do I add multiple children?
You can create multiple child profiles within a single account. Go to Settings > Child Profiles to add a new profile for each child.
How do I track my child's progress?
The app includes a Progress section where you can view detailed reports on your child's speech development journey, including words practiced and time spent.
Can I use Speech Blubs offline?
Some activities can be used offline after they have been downloaded. However, for the best experience and access to all features, we recommend using the app with an internet connection.
Can Speech Blubs be used on Amazon Fire Tablet?
We are currently not supported on Kindle or Amazon Fire tablets since they have launched their own app stores that are not connected to Google Play Store or Apple App Store.
Can I use Speech Blubs on multiple devices?
Yes. Install Speech Blubs on the other device and log in with the same account details. If your subscription does not appear straight away, choose "Restore purchase" on the plans screen. If you cannot log in, check that your email address was entered without capital letters, and try resetting your password.
Can I use Speech Blubs on my desktop computer?
The Speech Blubs app is made for phones and tablets (iOS and Android) and is not supported on desktop computers. Our free speech screener, however, can be taken in a browser on a computer — you can start it at speechblubs.com/assessment.
I forgot my password, how do I recover it?
On the login screen, choose "Forgot password?" and enter the email address for your account — we will send you a reset link. If you subscribed on our website, you can also reset your password at customer-support.speechblubs.com. Not sure which email you used? Search your inbox for "Speech Blubs" or for [email protected]. If you registered with Apple using "Hide My Email", see the Apple ID question under Payments and subscriptions.
How do I delete my Speech Blubs account?
Email us at [email protected] from the address your account uses and ask us to delete your account. We will ask a few questions to verify the account and then start the deletion for you. Please note that deleting your account does not automatically cancel a subscription bought through the App Store or Google Play — you need to cancel that separately in your app store account settings.
How do I set permissions for taking photos with Speech Blubs?
When you first open the app, it asks for camera permission. If you choose "Don't Allow", the camera-based activities — including the face filters, which are a large part of the app — will not work. You can enable the camera later in your device settings, under the Speech Blubs app permissions. Photos taken in the app are saved only on your own device.
Can't find your answer?
We'll get back to you as soon as we can. [email protected] and we'll get back to you as soon as we can.